Betatea Company Limited (“we,” “our”) operates the (https://www.betatea.co.ke/) website. This page will inform you of our policies regarding our products’ quality, collection, use, and disclosure of personal data. Make sure you carefully read through these policies before using our products.
Therefore, we encourage you to review these policies to stay up-to-date with all updates periodically.
Our Quality Policy
We are committed to fostering a healthy lifestyle through Kenya’s most unique and healthy wellness teas. We are also committed to sharing 100% All natural KENYAN specialty Purple teas and blends.
COLLECTION OF INFORMATION
Your personally identifiable information may include your name, email address, country/ shipping address, or telephone number, which you voluntarily give us. You are not under any obligation to provide your data. However, failure to provide the information might prevent you from accessing some features, like placing an order or shopping online.
Derivative data is the information our servers collect whenever you access the website. Such information may include your address, browser type, access time, or pages accessed.
We do not store any payment information, including your credit card number, card type, or its expiry date. We may only collect such information when you purchase, order, return, or exchange products from our site.
Use and Disclosure of Data
Having accurate information from you helps us provide you with a smooth and efficient customer experience. We may use your data to:
- Consolidate anonymous statistical information for internal use and analysis
- Email you about your order or purchase
- Fully manage your orders, purchases, and transactions on the site
- Process refunds
- Resolve disputes or troubleshoot problems
We do not disclose your information to third parties.