Betatea Company Limited (“we,” “our”) operates the (https://www.betatea.co.ke/) website. This page will inform you of our policies regarding our products’ quality, collection, use, and disclosure of personal data. Make sure you carefully read through these policies before using our products.

We reserve the right to adjust this privacy policy at any given point for any reason. However, we shall alert you in case of these changes. All changes and modifications will be effective as soon as they are published in our “Privacy Policy section.”

Therefore, we encourage you to review these policies to stay up-to-date with all updates periodically.

Our Quality Policy

We are committed to fostering a healthy lifestyle through Kenya’s most unique and healthy wellness teas. We are also committed to sharing 100% All natural KENYAN specialty Purple teas and blends.

COLLECTION OF INFORMATION

Personal Data

Your personally identifiable information may include your name, email address, country/ shipping address, or telephone number, which you voluntarily give us. You are not under any obligation to provide your data. However, failure to provide the information might prevent you from accessing some features, like placing an order or shopping online.

Derivative Data

Derivative data is the information our servers collect whenever you access the website. Such information may include your address, browser type, access time, or pages accessed.

Financial Data

We do not store any payment information, including your credit card number, card type, or its expiry date. We may only collect such information when you purchase, order, return, or exchange products from our site.

Use and Disclosure of Data

Having accurate information from you helps us provide you with a smooth and efficient customer experience. We may use your data to:

  • Consolidate anonymous statistical information for internal use and analysis
  • Email you about your order or purchase
  •  Fully manage your orders, purchases, and transactions on the site
  •  Process refunds
  • Resolve disputes or troubleshoot problems

We do not disclose your information to third parties.

Enquiries

For any enquiries on our privacy policy kindly email us at info@betatea.co.ke